Shipping policy
Shipping Policy 🚚🌍
At Vegayn, all products are made-to-order and shipped with love from Europe — because fast fashion isn’t our thing. 💚
1. Processing & production time
Every item is printed just for you. Please allow 2–5 business days for production before shipping. We believe in thoughtful fashion, not mass production.
2. Estimated shipping times
Delivery times vary depending on your location:
- Germany: 1–2 business days
- European Union: 2–7 business days
- UK, Switzerland & Norway: 4–10 business days
- USA* & Canada: 7–15 business days
- Rest of the world: 10–21 business days
These are estimates provided by our logistics partners. Once your order is shipped, you’ll receive a tracking link to follow its journey. 📦✨
*At the moment, we do not ship to the United States due to high customs duties. We’re working on alternatives.
3. Shipping fees
Shipping costs depend on your delivery region and the total value of your order. Here's a quick overview:
-
Germany
• €4,99 for orders under €69,00
• Free shipping on orders from €69,00 -
European Union
• €4,99 for orders under €99,00
• Free shipping on orders from €99,00 -
UK
• €7,99 for orders under €99,00
• Free shipping on orders from €99,00 -
International
• €12,99 for orders under €129,00
• Free shipping on orders from €129,00
Shipping fees are calculated automatically at checkout. All prices are in euros (€).
4. Customs & import taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes, or fees imposed by your country’s authorities.
These charges are not included in our prices and are the customer’s responsibility. Please check with your local customs office for more information before placing your order.
5. Lost or delayed shipments
If your package hasn’t arrived within the expected timeframe, please contact us at hello@vegayn.com. We’ll do our best to assist you.
Please note that delays caused by customs, severe weather, or your local postal service are outside our control. We are also not responsible for packages lost due to incorrect shipping information provided by the customer.
6. Returns
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition.
For detailed information, visit our Return & Refund Policy.
With kindness,
The Vegayn Team 🌱🌈